Privacy Policy

1. Introduction

Welcome to Pomelli. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Our service focuses on brand analysis and autonomous campaign generation. You can try generating on‑brand marketing assets without creating an account or providing any personal details.

2. Data We Collect

When you use Pomelli without an account, we collect minimal data:

• Brand assets referenced via links you include in prompts (e.g., logos, brand guidelines). We may temporarily fetch and cache linked content to provide the Service, and cached copies are automatically deleted after processing.
• Brand information or prompts you enter for generating on‑brand campaigns and content
• Technical data such as IP address, browser type, and device information for service improvement and security

If you choose to create an account (optional), we may additionally collect:

• Email address
• Username
• Password (stored in encrypted form)
• Your saved campaigns, assets, and preferences

3. How We Use Your Data

We use the collected data for the following purposes:

• To provide and maintain our service
• To analyze your brand inputs and generate campaign assets such as copy, images, and videos
• To improve our algorithms and service quality
• To detect and prevent technical issues or abuse
• To communicate with you about service updates or responses to your inquiries

4. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share data with:

• Service providers who help us deliver our services (e.g., cloud hosting providers)
• Analytics partners to help us improve our service
• Law enforcement agencies when required by law

All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

For users without accounts:

• Temporarily cached assets fetched from links in your prompts are deleted after processing (typically within 24 hours)
• Generated campaign assets are stored temporarily and deleted after 7 days
• Brand inputs and prompts are anonymized and may be retained for service improvement

For users with accounts:

• Account information is retained until you delete your account
• Saved campaigns and assets are retained until you delete them or your account

7. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

You can exercise these rights by contacting us at privacy@pomelli-ai.com.

8. Cookies

We use essential cookies to ensure the proper functioning of our website. These cookies are necessary for the website to work and cannot be switched off in our systems. We also use analytics cookies to help us understand how you use our website, which helps us improve our services. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy, please contact us at privacy@pomelli-ai.com